Efficacy, attitudes, and experiences of interculturality of the administrative staff of URACCAN: A correlational and factorial study

Abstract

This article reports the analysis of the factor scale of the intercultural effectiveness index in the administrative staff of URACCAN University, consisting of 32 Likert-type items with five alternatives. The scale was applied to a total of 106 people belonging to the administrative staff of the different university campuses and extensions, men, and women between the ages of 22 and 58 years. The reliability of the scale has a high percentage, 92.1%. This indicates that it can be interpreted that all the items measure indicators of interculturality and that they effectively favor their measurement. The main objective of applying the scale is to determine the level of effectiveness, attitudes, and experiences towards interculturality related to sex, ethnicity, and location in the administrative staff of URACCAN. The general scale is structured in three dimensions; DEI (Dimension-Effectiveness-Interculturality), DAI (Dimension-Attitude-Interculturality), DEI (Dimension-Experience-Interculturality). It is important to mention that the major results reflect that 45.6% were in the negative range “Indifferent” and 39.6% were positive “Agree”. This is a global feeling for all university campuses and their extensions.